Privacy policy
This Privacy Statement shall govern and apply to anyone accessing or using the websites located at keystoneicg.com, our mobile application(s), our blog(s), and any other website(s) in existence now or created in the future (hereinafter the “Site”) owned and/or operated by Keystone Impact Consulting Group ("Keystone Impact Consulting Group," "we," "us" or "our"). Keystone Impact Consulting Group respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
Information Collected
Keystone Impact Consulting Group will only collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. Our host web server tracks and collects general information about the visits to our Site. While IP addresses (the Internet address of a computer) are logged to track a user's session, the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting, how long they spend there, the visitors' domain names, and what states or countries those requests come from. We do not link your IP addresses to anything personally identifiable to you. We will collect general information (such as the type of browser you use and the files you request) to improve our Web site and better meet your needs.
Keystone Impact Consulting Group also requests and collects personal information from our customers and clients at various site locations and instances, including, but not limited to, when you make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future. The types of personal information we may collect from you can vary according to the method through which it was attained.
Personal Information Collected
We receive and store any information you knowingly provide to us, such as:
Personal information: Name, email address, phone number, mailing address, and any other information you provide voluntarily.
Account information: If you create an account, we may collect login credentials and profile details.
Payment information: Credit card details or other payment information (processed securely via third-party payment processors).
A record of your Keystone Impact Consulting Group orders, purchase history, and shopping behavior and preferences.
Information provided by you through your interactions with us on social media.
Location and geographic information that could be collected if you use our mobile site or app.
Usage data: Information about your interaction with our website, including IP address, browser type, operating system, pages visited, and time spent on the site.
Cookies and tracking technologies: Data collected via cookies, web beacons, and similar technologies for functionality, analytics, and marketing purposes.
Other details that you may submit to us or that may be included in the information provided to us by third parties.
Purpose of Collection
Keystone Impact Consulting Group offers various services to our customers and strives to meet the needs of our customers. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we need to collect certain Personal Information.
We use your information to:
Provide, operate, and improve our services.
To fulfill or meet the reason you provided the information, for example, to process transactions, send confirmations, or to respond to inquires, support requests, or feedback.
To process your registration for our Services, including verifying your information to ensure its accuracy and validity.
Respond to inquiries, support requests, and feedback.
To communicate with you, including via social media messages, email, text messages and/or telephone calls.
To operate, maintain, and provide the features and functionality of the Services.
To send you important information regarding the Services, such as certain changes to our terms, conditions, policies, and/or other administrative information. Because this information may be material to your use of the Services, you may not opt out of receiving such communications.
For marketing purposes, to send promotional materials, newsletters, and updates (you can opt out at any time).
For our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the Services, improving our Services and identifying usage trends.
Comply with legal obligations and enforce our terms and conditions.
For purposes disclosed at the time you provide your personal information or as otherwise set forth in this Privacy Policy.
Consent of Collection
All Personal Information we collect from you requires your consent, for example, creating an account, purchase and delivery of products and services, special offers, etc. We may request your consent from time to time to take part in improved product performance or for marketing purposes that we think will be useful to you. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law.
By communicating with Keystone Impact Consulting Group, including by email and by completing online forms, you are giving your consent to the collection of what Personal Information you provide.
Recordkeeping of Your Personal Information
Depending on the service or product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns. We may hold Personal Information for the following purposes:
Internal accounting and administration;
To supply you with information about your account including regular statements;
To respond to inquiries;
Enhancing customer service, product or service options and to improve product or service performance;
Promotions, competition entry forms, redemption vouchers, and special offers where you voluntarily supplied your personal details;
To administer sales records;
To provide information about us, our products, services and special offers; and
To analyze our website usage.
Occasionally we require organizations outside Keystone Impact Consulting Group to provide a service for purposes, that are necessary for us to conduct our business, functions and activities (for example delivering products and services) and to comply with legal, regulatory, tax, accounting, or reporting requirements. We take all steps to ensure these organizations both inside and outside of the United States deal with Personal Information according to this Policy.
Management of Your Personal Information
You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. We take all reasonable steps to keep your Personal Information secure in a combination of secure computer storage, hard copy files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.
Disclosure of Your Personal Information
Keystone Impact Consulting Group does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. However, we use a third-party payment processor and a third-party shipping agent, hosting, and analytics to ensure the payment and delivery of your purchased products or services. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes. These third parties will only have limited access to your personal information in order to help complete transactions.
Although Keystone Impact Consulting Group uses industry standard BEST practices to protect your Personal Information, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third-party. In the event there is a breach of security, or we are made aware that your personal information could be jeopardized, we will take all necessary measures to communicate these issues to you so that you can take steps to protect yourself.
We may disclose personal information in the following ways:
Service Providers: We may disclose personal information with third-party vendors, consultants and other service providers who perform functions or services on our behalf. For example, we may share personal information with service providers for auditing, compliance, identifying and serving targeted advertisements, and web hosting.
Business Partners: We share personal information with third parties with whom we do business in compliance with applicable laws and subject to their separate privacy notices.
Online Advertising Partners: We also share personal information with advertising networks or permit these partners to collect information from you directly on the Website to facilitate online advertising, such as search engines and social network advertising providers to serve targeted ads to you or to groups of other users who share similar traits, such as likely commercial interests and demographics, on third-party platforms.
Social networks: We may disclose personal information, such as a unique identifier, hashed email address, or information automatically collected through tracking technologies, to social networks for the purpose of displaying personalized advertising and content on those social networks.
Within Keystone Impact Consulting Group: We may share information between and among Keystone Impact Consulting Group and its current and future parents, affiliates, subsidiaries, and other companies under common control or ownership.
Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement: in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal process; to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use; to detect, suppress, or prevent fraud; to reduce credit risk and collect debts owed to us; to protect the health and safety of us, our customers, or any person; or as otherwise required by applicable law.
Consent: We may disclose personal information about you to certain other third parties with your consent
Legal Disclosure
Because Keystone Impact Consulting Group considers the individual information we maintain to be confidential, our policy is to disclose no personal information to third parties (except as described above) unless release is required by law or is pertinent to judicial or government investigations or proceedings. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Keystone Impact Consulting Group, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of Keystone Impact Consulting Group’s assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
Accessing Your Personal Information
You have the right to access the Personal Information you have provided to us. If you require details of your Personal Information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information that we hold about you is inaccurate or out of date, then we will promptly correct it upon receipt of the changes from you.
Links to Third Party Sites
Our Site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. However, we encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
User Generated Content
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, posts on social media pages, etc.) becomes publicly available, and can be read, collected, and used by other members of this Site to send you unsolicited messages. Your name, email, or other information may also be displayed when you post comments or upload images throughout the Site. Keystone Impact Consulting Group is not responsible for the personal information users select to disclose in these forums.
Children
Our Site is intended for users who are thirteen years of age and older. If you are under the age of thirteen, you are not permitted to submit any personal information to our Site. Our Site is not directed at children under thirteen and does not knowingly collect any personal information from children under thirteen. We will promptly delete any personal information from a person under the age of thirteen should we discover that we have collected such information from a person under the age of thirteen without verification of parental consent.
Cookie Policy
By using the Site, you are consenting to the use of the technologies described in this Cookie Policy to collect both personally identifiable information and non-personal data and to the storage of information on your device or web browser as described below.
A cookie is a piece of information that is placed on your web browser or hard drive when you access and/or use the Site. Cookies store text and can later be read back by the Site or third parties. We use cookies to recognize your browser and you as a unique visitor to the Site through an anonymous unique identifier. Cookies can remember what information you access on one webpage to simplify your subsequent interactions with the Site or to use the information to streamline your transactions on related webpages. This makes it easier for you to move from one webpage to another and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser's option settings and through those settings you may be able (a) to receive notifications when you are receiving new cookies; (b) to disable cookies; or (c) to delete cookies. Please refer to your web browser's help section for information on how to do this.
Agreement to Our Terms and Changes to This Privacy Policy
By using this Site, you consent to the collection and use of information by Keystone Impact Consulting Group from the Site as indicated above. Keystone Impact Consulting Group reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.
Contact Us
We welcome your questions, comments, and concerns about this Privacy Policy and Site. You can reach us at: Keystone Impact Consulting Group grantsbymichelle@gmail.com .
Your Rights
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:
Access: You may request a copy of your personal data.
Rectification: You may request corrections to inaccurate or incomplete data.
Erasure: You may request the deletion of your data ("right to be forgotten").
Restriction: You may restrict the processing of your data in certain circumstances.
Objection: You may object to data processing, including for marketing purposes.
Withdraw Consent: You may withdraw consent where it was the legal basis for processing.
To exercise your rights, please contact us at grantsbymichelle@gmail.com.
International Data Transfers
If you are accessing our services from outside of the United States, your information may be transferred to and processed in a country where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfers.
Opt-Out Options
You can opt out of receiving promotional communications from us by following the instructions in the emails we send or by contacting us at grantsbymichelle@gmail.com. Please note that even if you opt out of marketing communications, we may still send you transactional or account-related messages.
Region Specific Disclosures
We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:
If you are a resident of the State of California in the United States, please see below for additional California-specific privacy disclosures.
If you are a resident of the State of Nevada in the United States Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at grantsbymichelle@gmail.com.
Scope of Disclosures
This California Privacy Policy (the “CA Privacy Policy”) supplements the information contained in our Privacy Policy and applies solely to individual residents of the State of California (“consumers” or “you”).
This California Privacy Policy provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”).
Unless otherwise expressly stated, all terms in this CA Privacy Policy have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA.
Personal Information Disclosures
When we use the term “personal information” in this CA Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
For the purposes of this CA Privacy Policy, personal information does not include:
Publicly available information from government records.
Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
Information excluded from the CCPA’s scope, such as:
Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
Information relating to our employees, contractors and other personnel.
Collection and Use of Personal Information
We may collect the following categories of personal information from the categories of sources and for the purposes set forth below, which reference the personal information collected, sources and purposes described in the Collection of Personal Information and Use of Personal Information sections.
Identifiers, such as name, email address, telephone address, address, and account username and password.
California Customer Records (Cal. Civ. Code § 1798.80(e)), such as credit/debit card information or other payment information.
Commercial Information, such as payment details and information about products or services purchased, obtained or considered.
Internet/Network Information, such as your browsing history, log and analytics data, search history and information regarding your interaction with the Site.
Geolocation Data, such as information about your physical location collected from geolocation features on your device, including your IP address and GPS (e.g., latitude and/or longitude).
Sensory Information, such as pictures you provide or upload in connection with the Services.
Other Personal Information, such as personal information you provide us in relation to a question, request or inquiry or your social media handle when you interact with us on social media.
Inferences, including information generated from your use of our Services reflecting predictions about your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.
We collect personal information about you from one or more of the following sources:
Directly from you
Indirectly from you
Service Providers
Business Partners
Social Networks
Your browser or device
Generated or derived from other personal information
In addition to the categories of sources identified above, we may collect information from publicly available sources and other third-party information providers in order to supplement the information we have otherwise collected.
Purposes for Collecting Personal Information
We collect, use, or disclose personal information about you for one or more of the following purposes:
To fulfill or meet the reason you provided the information, for example to process payment in connection with your transactions or to respond to inquiries.
To process your registration for our Services, including verifying your information to ensure its accuracy and validity.
To communicate with you, including via social media messages, email, text message and/or telephone calls.
To operate, maintain, and provide the features and functionality of the Services.
To send you important information regarding the Services, such as certain changes to our terms, conditions, policies, and/or other administrative information. Because this information may be material to your use of the Services, you may not opt out of receiving such communications.
For our marketing purposes.
To help maintain the safety, security, and integrity of our Services, technology assets, and business.
For our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the Services, improving our Services and identifying usage trends.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations,or to comply with applicable laws.
For purposes disclosed at the time you provide your personal information or as otherwise set forth in our Privacy Policy.
Recipients of Personal Information
As outlined in the "Disclosure of Personal Information" section of the Privacy Policy, we share personal information with various third parties for business purposes. Below are the categories of third parties to whom we disclose personal information:
Within Keystone Impact Consulting Group: We may share personal information within Keystone Impact Consulting Group, including with its current and future parent companies, affiliates, subsidiaries, and other entities under common ownership or control.
Business Partners: Limited personal information may be shared with third parties we partner with to conduct contests, joint promotional activities, or co-branded services.
Online Advertising Partners: We may share personal information with advertising networks or allow these partners to collect information directly from you on our websites. This enables targeted online advertising, such as through search engines and social networks, to serve personalized ads to you or groups of users with similar characteristics, such as shared interests or demographics, on third-party platforms.
Social Networks: We may share personal information, such as a unique identifier or data collected through tracking technologies, with social networks to display personalized content and advertisements on their platforms.
Service Providers: We disclose personal information to third-party vendors, consultants, and service providers who perform services or functions on our behalf and under our instructions. These services are subject to contractual terms restricting the collection, use, and disclosure of your personal information.
Third Parties in Corporate Transactions: We may disclose personal information as needed during the evaluation, negotiation, or execution of corporate transactions such as mergers, divestitures, restructurings, reorganizations, dissolutions, or other sales or transfers of some or all of Keystone Impact Consulting Group’s assets. This includes circumstances such as bankruptcy or liquidation, where personal information may be transferred as part of the transaction or is relevant to its completion.
Law Enforcement and Legal Requests: We may disclose personal information as necessary to comply with law enforcement requests, applicable laws, court orders, or governmental regulations.
Retention Periods for Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with applicable laws, resolve disputes, and enforce our agreements. The retention periods for each category of personal information are as follows:
Identifiers (e.g., name, email address, phone number): Retained for the duration of your account's existence and for up to 3 years after account closure for legal and compliance purposes.
Commercial Information (e.g., purchase history): Retained for 5 years or more after the transaction to comply with tax and accounting obligations.
Internet or Network Activity (e.g., browsing history, cookies): Retained for 1 year or more unless otherwise required by law or consented to by the consumer.
Sensitive Personal Information (see below): Retention is governed by specific laws or regulations applicable to the information.
If retention periods vary based on legal or business considerations, we use criteria such as the sensitivity of the data, the risk of harm from unauthorized use, and the applicable legal requirements to determine retention periods.
Collection and Use of Sensitive Personal Information
We may collect certain categories of sensitive personal information, as defined under the California Consumer Privacy Rights Act (CPRA), including but not limited to:
Precise Geolocation Data: Used to provide location-based services and enhance user experiences.
Financial Information: Collected only when necessary to process payments or provide requested financial services.
We do not use sensitive personal information for purposes beyond what is necessary to perform the services or provide the goods you have requested, or as otherwise permitted by law. California residents have the right to limit the use or disclosure of their sensitive personal information.
Verification Process for Consumer Requests
When you submit a request to exercise your rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA), we are required to verify your identity to ensure the security of your personal information. To verify your identity, we may ask you to:
Provide specific pieces of information that match the information we already have on file (e.g., email address, recent transactions).
Confirm your request via email or a secure link to verify ownership of the provided contact information.
For sensitive requests (e.g., access to or deletion of specific data), we may require additional verification steps, such as providing a government-issued ID or signing a sworn declaration under penalty of perjury.
If you submit a request through an authorized agent, we may require proof of the agent's authorization and verify your identity directly.
Accessibility for Individuals with Disabilities
We are committed to ensuring that our privacy policy and practices are accessible to all individuals, including those with disabilities. If you require this privacy policy or any related information in an alternative format, please contact us via email at grantsbymichelle@gmail.com.
We do not “sell” personal information as most people would typically understand that term. However, we do allow certain advertising networks, social media companies and other third-party businesses to collect and disclose your personal information directly from your browser or device through cookies and related technologies when you visit or interact with the Website or otherwise engage with us online. Please see the Third-Party Tracking and Online Advertising section below for more
information about how third parties use cookies and related technologies to collect information automatically on the Website and other online services, and the choices you may have in relation to those practices.
Your California Privacy Rights
As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations):
The Right to Know: You have the right to request any or all of the following information relating to the personal information we have collected about you or disclosed in the last 12 months, upon verification of your identity:
The specific pieces of personal information we have collected about you;
The categories of personal information we have collected about you;
The categories of sources of the personal information we have collected about you, and;
The categories of personal information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed.
The Right to Request Deletion: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
The Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of the rights described above.
However, please note that if the exercise of the rights described above limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.
“Shine the Light”: California residents that have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code § 1798.83).
How to Exercise Your California Privacy Rights
To exercise your right to know and/or right to deletion, please submit a request by:
Emailing grantsbymichelle@gmail.com with the subject line “California Rights Request,”
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and/or the right to delete that personal information identified in your request, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.
Third-Party Tracking and Online Advertising
We utilize third-party partners to engage in online advertising. These ad networks, social media companies and other third-party businesses collect your personal information directly from your browser or device through cookies or similar tracking technology when you visit or interact with our websites, or otherwise engage with us online. For example, they may collect Internet/Network information, such as a cookie or device ID, browsing history and website usage, Geolocation Data, and Inferences generated from your browsing history and interactions with our Services as well as other sites and services. These third-party businesses use your personal information to serve relevant ads on our site, on other websites or mobile apps, or on other devices you may use, or to personalize content and perform other advertising-related services such as reporting, attribution, analytics and market research. These third parties may use such personal information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties, including other advertising networks.
“Shine the Light”
In addition to the rights described above, California’s “Shine the Light” law (Civil Code Section §1798.83) permits California residents who have an established business relationship with us to request certain information regarding our disclosure of certain types of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please send an email to grantsbymichelle@gmail.com
Updates to These California Disclosures
We will update these California Disclosures from time to time. When we make changes to these California Disclosures, we will change the “Last Updated” date at the beginning of these California Disclosures. If we make material changes to these California Disclosures, we will notify you by email to your registered email address, by prominent posting on our online site, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.
Contact Us
If you have any questions or requests in connection with this Notice or other privacy-related matters, please send an email to grantsbymichelle@gmail.com
Scope of Disclosures
This European Privacy Policy supplements the information contained in our Privacy Policy. However, this European Privacy Policy applies only to our processing of your Personal Data where you are located in the EEA, Switzerland or the UK.
Personal Data Disclosures
When we use the term “Personal Data” in this European Privacy Notice, we mean any information relating to an identified or identifiable natural person.
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
You are not required to provide Personal Data to us, but we do rely on your Personal Data to provide certain of our services and products.
Legal Basis for Processing Personal Data
We rely on the following legal bases to process your Personal Data:
Consent: For marketing communications, use of cookies, and other processing requiring your explicit consent.
Contractual Necessity: To fulfill our contractual obligations to provide services to you.
Legitimate Interests: For fraud prevention, internal business purposes, and service improvements, unless overridden by your data protection rights.
Legal Obligations: To comply with applicable legal and regulatory requirements.
Personal Information Collected
We receive and store any information you knowingly provide to us, such as:
Personal information: Name, email address, phone number, mailing address, and any other information you provide voluntarily.
Account information: If you create an account, we may collect login credentials and profile details.
Payment information: Credit card details or other payment information (processed securely via third-party payment processors).
A record of your Keystone Impact Consulting Group orders, purchase history, and shopping behavior and preferences.
Information provided by you through your interactions with us on social media.
Location and geographic information that could be collected if you use our mobile site or app.
Usage data: Information about your interaction with our website, including IP address, browser type, operating system, pages visited, and time spent on the site.
Cookies and tracking technologies: Data collected via cookies, web beacons, and similar technologies for functionality, analytics, and marketing purposes.
Other details that you may submit to us or that may be included in the information provided to us by third parties.
Purpose of Collection
Keystone Impact Consulting Group offers various services to our customers and strives to meet the needs of our customers. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we need to collect certain Personal Information.
We use your information to:
Provide, operate, and improve our services.
To fulfill or meet the reason you provided the information, for example, to process transactions, send confirmations, or to respond to inquires, support requests, or feedback.
To process your registration for our Services, including verifying your information to ensure its accuracy and validity.
Respond to inquiries, support requests, and feedback.
To communicate with you, including via social media messages, email, text messages and/or telephone calls.
To operate, maintain, and provide the features and functionality of the Services.
To send you important information regarding the Services, such as certain changes to our terms, conditions, policies, and/or other administrative information. Because this information may be material to your use of the Services, you may not opt out of receiving such communications.
For marketing purposes, to send promotional materials, newsletters, and updates (you can opt out at any time).
For our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the Services, improving our Services and identifying usage trends.
Comply with legal obligations and enforce our terms and conditions.
For purposes disclosed at the time you provide your personal information or as otherwise set forth in this Privacy Policy.
Data Retention
We retain Personal Data about you for as long as is necessary unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights.
The criteria used to determine the period for which Personal Data about you will be retained varies depending on the legal basis under which we process the Personal Data:
Legitimate interests: Where we are processing Personal Data based on our legitimate interests, we generally will retain such information for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of data subjects.
Consent: Where we are processing Personal Data based on your consent, we generally will retain the information for the period of time necessary to fulfill the underlying agreement with you, subject to your right, under certain circumstances, to have certain of your data erased (please see the Your Privacy Rights section below).
Contract: Where we are processing Personal Data based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with the law or that represents the statute of limitations for legal claims that could arise from the contractual relationship.
Legal Obligation: Where we are processing Personal Data based on a legal obligation, we generally will retain the information for the period of time necessary to fulfill the legal obligation.
Legal Claim: We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.
Children
Our services are not intended for individuals under the age of 16, and we do not knowingly collect or process Personal Data from children without parental consent. If you believe that a child has provided us with their Personal Data, please contact us, and we will take steps to delete such information.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
Strictly Necessary Cookies: Essential for the operation of the website.
Performance Cookies: For analytics and site performance tracking.
Functional Cookies: To remember user preferences.
Targeting/Advertising Cookies: For marketing and advertising purposes.
International Data Transfers
We may transfer Personal Data about you among us as well as to the categories of third parties identified in the Disclosure of Personal Information section. Personal Data may be transferred to, stored and processed in a country other than the one in which it was collected, including, but not limited to, the United States. The country to which Personal Data is transferred may not provide the same level of protection for Personal Data as the country from which it was transferred.
We may transfer Personal Data about you outside the EEA and when we do so, we rely on appropriate or suitable safeguards recognized under the GDPR including adequacy decisions, consent (where appropriate) and the standard contractual clauses.
Data Breach Notification
In the event of a data breach involving your Personal Data, we will comply with applicable laws, including notifying affected individuals and relevant authorities as required by GDPR.
Right to Lodge a Complaint
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with your national data protection authority (i.e., supervisory authority). If you are based in the EEA, Switzerland or UK, information about how to contact your local data protection authority is available here. However, we encourage you to first reach out to us by using the contact details set out in the Contact Us section below so that you have an opportunity to address your concerns directly and so that we may find a solution together before you do lodge a complaint.
Your Privacy Rights
You have the following rights regarding your Personal Data, subject to certain legal limitations:
Access: You have the right to access and obtain a copy of your Personal Data, as well as information about how it is processed.
Correction: You can request that any inaccurate or incomplete Personal Data about you be corrected or updated.
Restriction of Processing: You have the right to ask us to limit the purposes for which we process your Personal Data if the continued processing is not justified, such as when you dispute its accuracy.
Deletion: You can request the deletion or removal of your Personal Data without undue delay if further processing is not justified.
Portability: You have the right to receive a copy of your Personal Data.
Objection to Processing: You can object to processing based on our legitimate interests if it relates to your specific circumstances. We will evaluate and let you know if there are compelling reasons to continue processing your Personal Data. You may also object to marketing activities at any time, for any reason.
Please note that exercising these rights might limit our ability to process your Personal Data. As a result, we may not be able to provide our products or services or maintain engagement with you.
Right to Withdraw Consent
Where we rely on your consent for the processing of your Personal Data, you also have the right to withdraw your consent to such processing, subject to certain limitations at law. You may withdraw your consent at any time by contacting us using the contact details at the end of this European Privacy Policy.
Submitting Requests
To submit a request, please contact us as set forth in the Contact Us section below. We may need to verify your identity before processing your request, which may require us to obtain additional personal data from you. In certain circumstances, we may decline a request to exercise the rights described above.
Right to Lodge a Complaint
If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with your national data protection authority (i.e., supervisory authority). However, we encourage you to first reach out to us by using the contact details set out in the Contact Us section below so that you have an opportunity to address your concerns directly and so that we may find a solution together before you do lodge a complaint.
Updates to These Disclosures
We may update this European Privacy Policy from time to time. When we make changes to the European Privacy Policy, we will change the “Last Updated” date at the beginning of this European Privacy Policy. If we make material changes to this European Privacy Policy, we will notify you by email to your registered email address, by prominent posting on our online Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.
Contact Us
If you have any questions or requests in connection with this European Privacy Policy or other privacy-related matters, please send an email to grantsbymichelle@gmail.com.